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Custom IT Support and Development Teams

We help companies build, train, and manage dedicated offshore and nearshore IT and development teams. Capture the talent you need to grow.

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Benefits of IT Outsourcing

IT Outsourcing

Top 1% IT and Dev Talent

Work with Connext and build a dedicated team of IT professionals who provide technical customer-facing or back end support solutions.

Issues may still be encountered even after well-designed product deployment, and software QA methodologies.

Our offshore teams have up-to-date knowledge and training of functionalities of software and systems and can provide timely support on technical or software application concerns.

24/7​ IT Support Team​​

Level 1 Help Desk Support​​

Equipment procurement and delivery​​

Uptime monitoring​​


Supercharge your growth with an offshore support team

As former military and corporate leaders, we understand what is required in building high performing teams. This is what sets us apart from the crowd.

  • Adaptive and flexible approach adopted from our military experiences
  • High responsiveness
  • Accountability and discipline
  • Transparency and shared decision making
  • Unwavering commitment to your growth
  • Focused on metrics, data, and getting the optimal outcome
  • Aligned values and strong ethos
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Connext management insights
Foster Teamwork
Business Team
Connext Training Guidance

Key Points of Difference in Connext model versus Traditional BPO

  • Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
  • Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
  • Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
  • Built for high-growth companies that need flexible and adaptive support.
  • High attentiveness, quality of support, and attention relative to large BPOs.

At Connext, we understand what it takes to build elite teams

  • Full stack developers
  • PHP developers
  • Ruby on Rails developers
  • Tech support specialists
  • Technical writers
  • Salesforce Administrators
  • ServiceNOW developers
  • MongoDB Developers
  • UI/UX designers
  • Scrum Masters
  • QA Engineers
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Training Lab

Customize your Offshore Team