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Nearshore Staff Augmentation

Connext helps companies build custom, dedicated nearshore teams in Latin America providing bilingual customer support, software development, and more.

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Training Lab
OUR SERVICES

We help clients build elite Nearshore support teams

  • Recruiting
  • Employer of Record
  • Facilities
  • IT Support
  • Management
  • Consulting
  • Automation
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Our Pricing Model

Dedicated Nearshore support teams, hired based on your specific requirements.

Full Time Employees starting at $1600 per month

OFFSHORE STAFFING ROLES

Roles We Commonly Fill in Latin America

Customer Service Outsourcing

When it comes to attending to product or service-related concerns, customers want their concerns to be addressed real-time. Effective customer service can translate to potential conversions, customer loyalty and retention.

Latin America provides advantages to traditional outsourcing countries because of time zone similarities and bilingual support capabilities.

The most offered solutions of service providers in Latin America are telemarketing, customer service, customer experience, information technology and consulting services.

Information Technology (IT) Services

Improve your business’ productivity, cycle time, accuracy, and scalability by offshoring Information Technology (IT) Services.

Through offshoring IT services, businesses can work with technical experts in innovative product and software development, enterprise management, and adjoined services.

Connext Global Solutions provides customized offshore software outsourcing and staffing solutions. Offshore highly qualified, but cost-effective team members with high level technical skills. The company has a full team of developers, designers, and engineers to support a wide variety of technical projects and roles. These roles and projects include but are not limited to: 

  • Website Developer
  • Website Designer
  • RPA Developer
  • Web Applications Developer
  • Software Engineer
  • Mobile Applications Developer
  • SalesForce / CRM Developer
  • App Developer
  • Software Support Specialist
  • And more

Outsource Programming and Development services to Connext today. 

LET'S GET STARTED

Nearshore Staff Augmentation: How it Works

We help clients build custom Nearshore staff augmentation solutions.

1. Assess

Understand your business needs so that we can build a team to supercharge your growth

2. Recruit

Screen, interview, and endorse candidates that meet your specific qualifications

3. Train

Help you train your team for optimal performance

4. Evaluate

Conduct quality audits, evaluations, and feedback loops to ensure your team is performing to standard

5. Execute

Full production of your team with ongoing management support and consulting from Connext

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Connext-Overview-Presentation-page-4-1
THE CONNEXT DIFFERENCE

Key Points of Difference in Connext model versus Traditional BPO

  • Client has absolute control over quality and pricing is completely transparent. Our clients like this relative to the large BPO model where the client has little control and pricing can be misleading.
  • Stability of workforce and management team. We aim for < 20% turnover which is dramatically better than the 50-100% turnover experienced by larger BPOs.
  • Skill diversity – we can fill any role you need. We give clients a path to a full suite of potential offshore team members.
  • Built for high-growth companies that need flexible and adaptive support.
  • High attentiveness, quality of support, and attention relative to large BPOs.
TOP BPO OUTSOURCING

Outsource Accelerator Top Nearshore BPOs

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Outsource-Accelerator

We help clients create the value of an offshore subsidiary at any scale

Trusted by 100+ businesses

The Connext Difference

A BPO changing traditional outsourcing

WHAT YOU NEED

The Table Stakes

Certifications

Facilities and Power

Support Structure

WHAT WE ADD

The Connext Extra

We make it our mission to enable your growth

Built to spec solutions with detailed implementation

Management style adopted from the US Military

High responsiveness, accountability, and discipline

Strong ethos and aligned values

Offshore teams to supercharge your growth

Get The Ultimate End-To-End Client Experience.

Contact Us and Get A Custom Solution
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GET IN TOUCH

Customize your Offshore Team

Our Pricing Model

Dedicated support teams, hired based on your specific requirements.

transparent-pricing
Full Time Employees starting at $1600 per month